Service area zip codes;

Regular Dog waste services (also referred to as poop scoop(s), scoop(s), and cleanup(s)) include;

• Removal & optional disposal of dog waste from your yard (we can take it with us for an additional fee of $15), or  we will double bag and place it in or next to your garbage bin (per customer preference.)
• After clean up summary (sent digitally via Sweep and Go customer portal).
• Sanitization of reusable equipment using pet safe cleaning products.
• A yummy treat for the pooper(s).
• 1 scoop is to be weighted equivalently as 1 regular waste service performed.

Prior to Our Arrival

Once customer has filled out our contact form, Koby’s Cleanup will contact the customer via phone, text and/or email within 24-48 hours  to schedule scoop dates. If a custom quote is agreed upon, Koby’s Cleanup will set up a payment agreement with the customer at the time of service agreement, and will tentatively schedule your scoop(s).

All services are to be paid for in advance via online payment or unless another payment arrangement is agreed upon. Services are paid for by the clean up, or billed on a monthly basis for recurring services. In the case of unavailability of schedule, and other scheduling arrangements cannot be made, any payments made will be refunded in full within 7-10 business days via the payment method on file.
Service will begin after the successful completion of payment by the customer.

By purchasing weekly or biweekly recurring services performed by Koby’s Cleanup, customer agrees to the following;

• Truthfully inform us of how many dogs are on site. Failure to do so, may result in the immediate cancellation of service, and a refund will not be issued. It is vital that staff is fully aware of how many dogs are on site. Not having this accurate information could potentially result in safety issues for staff and animals.
• Koby’s Cleanup will not clean yards that contain actively tethered/chained animals in case of tether breaking.
• If your dog is aggressive with unfamiliar people, it is safer for both us and the animal(s) if they are indoors while we complete our work. This is to prevent an opportunity for injury to any humans as well as animals. This will also prevent any opportunity for your pet to potentially escape while servicing your yard.
• Ensure that the yard is not overgrown with grass, trees, and shrubs. The yard must also be free from plant and/or other debris that will make scooping difficult. We cannot pick up what we cannot see.
• We will not remove pet waste that is frozen, and/or embedded to the ground, due to the possibility of damage to the soil and grass/turf.
• We may not remove pet waste that is in flower beds, or mulch beds or any other areas that are not grass due to possible damage to property.
• The yard should be free of any harmful objects such as holes, nails and other sharp items as well as anything that could be a potential tripping hazard.
• If the customer has been notified by Koby’s Cleanup two consecutive times for yard maintenance issues, may result in the immediate cancellation of service, and a refund to be issued.
• Customers are responsible for maintaining access in and out of the yard on scheduled service days. Technicians will not climb or jump over fences.
• Technicians will not enter inside of customer’s residence, including walking through the home to enter backyard.
• By initiating service, you agree to the listed terms and conditions and give Koby’s Cleanup permission to enter your premises and perform services.
• Koby’s Cleanup will pick up your pet’s waste within approximately 1/4 acre of the primary service location. If additional coverage area is needed, please contact Koby’s Cleanup for a custom quote.
• We kindly ask that someone over the age of 18 be present at the time of the first scheduled service.

By purchasing a one time cleanup service performed by Koby’s Cleanup, customer agrees to the following;

• Truthfully inform us of how many dogs are on site. Failure to do so, may result in the immediate cancellation of service, and a refund to be issued. It is vital that staff is fully aware of how many dogs are on site. Not having this accurate information could potentially result in safety issues for staff and animals.
• Koby’s Cleanup will not clean yards that contain actively tethered/chained animals in case of tether breaking.
• If your dog is aggressive with unfamiliar people, it is safer for both us and the animal(s) if they are indoors while we complete our work. This is to prevent an opportunity for injury to any humans as well as animals. This will also prevent any opportunity for your pet to potentially escape while servicing your yard.
• Ensure that the yard is not overgrown with grass, trees, and shrubs. The yard must also be free from plant and/or other debris that will make scooping difficult. We cannot pick up what we cannot see.
• We will not remove pet waste that is frozen, and/or embedded to the ground, due to the possibility of damage to the soil and grass/turf.
• We may not remove pet waste that is in flower beds, or mulch beds or any other areas that are not grass due to possible damage to property.
• The yard should be free of any harmful objects such as holes, nails and other sharp items as well as anything that could be a potential tripping hazard.
• If the customer has been notified by Koby’s Cleanup two consecutive times for yard maintenance issues, may result in the immediate cancellation of service, and a refund to be issued.
• Customers are responsible for maintaining access in and out of the yard on scheduled service days. Technicians will not climb or jump over fences.
• Technicians will not enter inside of customer’s residence, including walking through the home to enter backyard.
• By initiating service, you agree to the listed terms and conditions and give Koby’s Cleanup permission to enter your premises and perform services.
• Koby’s Cleanup will pick up your pet’s waste within approximately 1/4 acre of the primary service location. If additional coverage area is needed, please contact Koby’s Cleanup for a custom quote.
• We kindly ask that someone over the age of 18 be present at the time of the first scheduled service.

Operation Hours

Monday – 9:00am to 5:00pm
Tuesday – 9:00 am to 5:00pm
Wednesday – Closed
Thursday – 9:00 am to 5:00pm
Friday – 9:00 am to 5:00pm
Saturday – 9:00 am to 5:00pm
Sunday – Closed